Welcome to FORT International's Terms and Conditions page. These terms govern all transactions, products, and services provided by FORT International. By accessing our website, placing an order, or engaging with our services in any manner, you agree to be bound by these terms and conditions.
We encourage you to review these terms carefully. Should you have any questions or require clarification, please contact your Sales Representative or our Operations Department before proceeding with any transactions.
Automatic Assent Clause: Please note that continued use of our services, including but not limited to placing orders or accepting delivery of products, constitutes your automatic acceptance of and agreement to these terms and conditions. If you do not agree with any part of these terms, we ask that you refrain from using our services.
The content provided on this site is for general informational purposes only and does not constitute legal, financial, or other professional advice. Users should not rely on any information or content from this site without seeking independent advice tailored to their specific situation.
Please note that this section does not apply to the specific terms and conditions related to customer accounts, pricing, stock usage, or shopping lists. Those specific terms and conditions are detailed in the relevant sections of our terms and conditions, including but not limited to the Stock Allocation Program and other applicable customer agreements.
To the fullest extent permitted by law, FORT International makes no warranties or representations regarding the quality, accuracy, reliability, completeness, or fitness for a particular purpose of any information, content, or services provided on this site or on any linked pages. The content and materials on this site are provided "as is" without any express or implied warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
FORT International does not warrant that the site, its content, or the servers that make it available are free of viruses, defects, or errors, or that your access to the site will be uninterrupted or error-free. FORT International shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of this site or the information provided on it, whether based on contract, negligence, strict liability, or otherwise, even if advised of the possibility of such damages.
FORT International is not responsible for the content of any external sites linked to from this site. Links are provided for convenience only and do not imply endorsement, sponsorship, or approval of the content, products, or services on those sites.
All content, including but not limited to text, graphics, logos, images, and software, available on or accessible through FORT International's website is protected by copyright law. FORT International holds the copyright or has obtained permission from the respective copyright holders to use the material on this site.
Users are permitted to download, display, and print material from FORT International's website for personal, non-commercial use only, in accordance with the principles of fair use as outlined by applicable copyright laws, including the Copyright Act 1968. Any other use, including but not limited to reproduction, distribution, or commercial exploitation of FORT International's copyrighted material, requires prior written permission from FORT International.
When permission is granted, it is conditional upon the requirement that the copyright owner’s name, FORT International, is acknowledged, and all proprietary notices are retained in any copies of the material. This permission does not extend to the content on any linked third-party sites, and FORT International does not warrant or represent that the information on such sites does not infringe upon the intellectual property rights of any party.
FORT International aggregates content from various sources, including but not limited to product manufacturers, vendors, and news outlets. If you believe that any content on our site infringes upon your copyright, please notify us immediately at info@fortinternational.com. Upon receipt of such notification, we will take appropriate action, including removing the content if necessary.
The products and services described on this site are available only in the United States and may be restricted to specific states. The information provided does not constitute an offer for the supply of goods or services unless explicitly stated.
FORT International is required to collect and remit sales tax on all orders delivered to addresses within the state of Florida, as mandated by law. To qualify for tax exemption, Florida businesses must submit a valid Florida Resale Certificate annually. If a Florida Resale Certificate is not on file at the time of purchase, FORT International will automatically charge the applicable sales tax on your order.
Please note that any products purchased for use within your business, such as pallet jacks, shelving, towels, tissue, etc., are subject to sales tax if a valid resale certificate is not provided. For orders shipped to other states, you are solely responsible for all sales taxes or other applicable taxes that may be required by law in your jurisdiction.
If you have any questions or need to submit a Florida Resale Certificate, please contact us at accounting@fortinternational.com. Failure to provide the required documentation may result in the collection of sales tax on your orders.
Pricing and product specifications provided on our ordering platform are subject to change based on current market conditions, supply chain fluctuations, and other external factors. FORT International continuously monitors these variables to ensure accurate pricing and to mitigate the impact of market volatility on end-user products and raw materials.
Given the dynamic nature of market conditions and the potential for limited product availability, prices may increase or decrease without prior notice. In the event of unforeseen shortages or significant price adjustments, FORT International reserves the right to allocate acceptable substitute products to fulfill orders, where applicable.
While every effort is made to ensure the accuracy of the pricing and product information on our platform, occasional errors may occur. FORT International reserves the right to correct any inaccuracies, including those related to pricing and product specifications, at any time and without prior notice. Your continued use of our platform and placement of orders constitutes acceptance of these terms.
Customer Obligations:
Customer agrees to purchase 100% of its requested "stock" products from FORT International to meet same-day/next-day delivery requirements. "Stock" products are defined as those items in which weekly and/or monthly usage has been set up as part of the customer's profile, with designated Periodic Automatic Replenishment (PAR) Levels provided by the customer.
Customer-Specific Allocation:
Customer acknowledges that the products subject to this program are allocated specifically to the customer as "Customer-Specific Allocation." FORT International will provide the requested products and any reasonably acceptable substitutes, subject to customer approval, at agreed prices and in the volumes specified through Purchase Orders (POs) or online orders. The allocation is for 30-day stock, and any changes to allocation require a 45-day notice from the customer to avoid automatic inventory replenishment. FORT International will manage the current physical and incoming product already purchased for the customer accordingly.
Obligation to Purchase Allocated Stock:
In the event of a service interruption or relationship termination initiated by the customer, the customer agrees to purchase and pay for 100% of the allocated product within 30 days of such interruption or termination. Failure to do so will constitute a breach of this agreement, leading to financial loss to FORT International, which will be recoverable as liquidated damages, not as a penalty.
Custom Goods and Cancellations:
Any cancellation of a PO/online order, including custom goods manufactured specifically for the customer, will be considered a breach of this agreement, resulting in financial liabilities for the customer. Customers can view their weekly usage in their account and contact their sales representative regarding any changes. FORT International periodically sends PAR Level reports throughout the year for customer review.
Liability and Inventory Management:
FORT International is not liable for any products that the customer fails to purchase after allocation. Customers are legally bound to purchase remaining stock when they notify FORT International that they will no longer buy a product or if the business relationship is terminated.
At FORT International, we prioritize customer satisfaction, but we also must ensure the integrity of our inventory and operations. Therefore, it is at the full discretion of FORT International to approve and accept any returns.
Please contact your sales representative or our operations team at Operations@FortInternational.com for approval.
Your use of this site and any transactions with FORT International shall be governed in all respects by the laws of the State of Florida, U.S.A., without regard to its choice of law provisions. This agreement is not governed by the 1980 U.N. Convention on contracts for the international sale of goods.
You agree that any legal proceeding directly or indirectly arising out of or relating to this site, including but not limited to the purchase of FORT International products, shall be brought exclusively in the state or federal courts located in Miami-Dade County, Florida. Any cause of action or claim you may have with respect to the site or any transaction must be commenced within one (1) year after the claim or cause of action arises, or it will be barred.
Failure by FORT International to insist upon strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practices shall act to modify any of these terms and conditions.
FORT International reserves the right to assign its rights and duties under this Agreement to any party at any time without notice to you.
Your use of this site is subject to the following terms and conditions:
If approved for payment terms upon onboarding of your account, payment may be due within 30 days from the invoice date unless otherwise agreed upon in writing. FORT International reserves the right to charge interest on overdue accounts at a rate of 1.5% per month (18% per annum) or the highest rate permitted by law, whichever is lower. Payments can be made via credit card (fee 3.5%), ACH transfer, or check. Failure to pay on time may result in suspension of services and future orders.
All customers are required to undergo a credit approval process prior to the granting of any credit terms. The credit terms available may vary and are specifically tailored based on customer type and needs as well as credit references when applicable.
Customers are expected to make payments within the agreed-upon terms. Failure to make timely payments may result in a review of the customer's account by our accounting team. If payments are consistently missed or delayed, Fort International reserves the right to modify or revoke the customer's credit terms. This may include requiring advance payment for future orders & converting the account to “PrePay” status only.
Customers will be notified of any changes to their credit terms in writing, and any orders placed thereafter will be subject to the updated terms.
All orders placed with FORT International are subject to acceptance by FORT International. We reserve the right to refuse any order for any reason. Orders placed directly on our site cannot be canceled or modified once submitted. Orders for custom-made products or special orders cannot be canceled or modified once production has begun. FORT International has full discretion over cancellation of any order.
Delivery dates provided are estimates only. FORT International shall not be liable for any delays in delivery. Customers are responsible for inspecting goods upon receipt and must report any damages or discrepancies within 48 hours of delivery. Please contact your sales representative or our operations department at Operations@FortInternaitonal.com immediately.
To the maximum extent permitted by law, FORT International’s liability for any claim arising out of the supply of products or services under this agreement shall not exceed the amount paid by the customer for the specific products or services giving rise to the claim. FORT International shall not be liable for any indirect, special, or consequential damages, including but not limited to loss of profits, loss of business, or loss of goodwill.
The customer agrees to indemnify, defend, and hold harmless FORT International, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to the customer's use of the products, breach of these terms and conditions, or violation of any law or third-party rights.
Both parties agree to maintain the confidentiality of any non-public information disclosed during the course of business, including but not limited to pricing, customer lists, and product specifications. This obligation shall survive the termination of any agreement between the parties.
FORT International shall not be liable for any failure to perform its obligations under this agreement if such failure is due to causes beyond its reasonable control, including but not limited to acts of God, war, strikes, lockouts, pandemics, shortages of labor or materials, or governmental restrictions.
Clients may terminate this agreement at any time but may require a 45 days' written notice to FORT International if a customer stocks product and/or products with FORT International as outlined in the “Stock Allocation Program” section of our terms and conditions.
FORT International reserves the right to terminate their services at any time. FORT International may terminate this agreement immediately if the customer breaches any of these terms and conditions, fails to make payments when due, or becomes insolvent. Termination of this agreement by any customer will still be subject to parts of whole terms & conditions outlined in this agreement should they apply.
This agreement shall be governed by and construed in accordance with the laws of the State of Florida, U.S.A. Any disputes arising under or in connection with this agreement shall be resolved through mediation or binding arbitration in Dade County, Florida, as the exclusive remedy for resolving such disputes.
The customer agrees to comply with all applicable laws, regulations, and industry standards in connection with the purchase and use of products from FORT International.
These terms and conditions, along with any applicable sales orders, invoices, purchase orders and other agreements between FORT International and the customer, collectively constitute the entire agreement governing the relationship between the parties. No prior agreements, representations, or understandings, whether written or oral, are superseded by this agreement. Instead, all relevant agreements, representations, or understandings, whether written or oral should be considered together to ensure a comprehensive understanding of the terms governing the relationship between FORT International and the customer.